E-commerce

Recover the carts you're losing.

Shopify and WooCommerce stores lose 70% of carts. PrimeChat sends WhatsApp and Messenger recovery sequences that bring them back — and answers the questions that closed the sale.

The play

Three steps. One Friday afternoon.

1. Detect abandonment

Webhook from Shopify or WooCommerce triggers the flow when a cart goes idle.

2. Reach via chat

WhatsApp or Messenger message lands in their pocket. Higher open rate than email.

3. Answer + close

AI handles questions about sizing, shipping, returns. One-click checkout link.

Why WhatsApp

$5/month. No markup. Massive reach.

WhatsApp Business API is available on every PrimeChat plan for $5/mo flat. We don't markup Meta's per-message fees either — you keep your margins.

By the numbers

What stores typically see

18%+

Cart recovery rate

3.4x

WhatsApp open vs email

$4–8K

Recovered in first month*

*Range across PrimeChat e-commerce customers. Results vary by store size and traffic.

The rise of WhatsApp
Why WhatsApp wins

3 billion users. 80%+ open rate. $5/mo flat.

WhatsApp has overtaken email and SMS as the default conversation channel in most of the world — and it’s rising fast in the US too. PrimeChat connects you to the official WhatsApp Business API for $5 a month, with zero markup on Meta’s message fees.

Your cart-recovery messages land in their pocket — not a forgotten inbox tab.

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